Bombardier OPTIFLO visualization


OPTIFLO Service Solution

OPTIFLO – A comprehensive set of rail control service solutions tailored to address the challenges faced by railway infrastructure owners and operators.

Combining the experience Bombardier has gained throughout decades of modernizing and maintaining signalling systems with the possibilities enabled by digitalization and data analytics allowed us to create OPTIFLO - a comprehensive suite of service modules that can be grouped in packages and adapted to meet customer's needs.

We believe in building lasting relationships and that partnership means helping our customers keep promises to their customers.


Complete service solutions

From the traditional service modules like Help Desk and Repairs, through Infrastructure Management based on asset condition monitoring, to Cyber security dolutions and proactive obsolescence management – OPTIFLO is the complete solution.


  • Create tailormade training plan for customer’s personnel
  • Deliver trainings online or in customer premises
  • Provide certification and re-training

Help Desk

  • Single point of contact
  • Provide initial support for enquiries and incidents
  • Ticketing, tracking and handling of enquiries and incidents


  • Provide a repairable/replaceable component list with prices and lead times
  • Repair failed components throughout the contract duration
  • Provide swap/repair service

Spare Parts

  • Spare price list – guaranteed prices, part availability and delivery time
  • Manage spare part stocks
  • Handle spare part storage and transportation

Technical Support

  • Remote and on-site expert support
  • Root cause analysis and problem resolution
  • Maintenance planning, support and execution

Infrastructure Management

  • Set up and configuration of Maintenance and Diagnostic Centre (MDC), data collection
  • Real time asset condition monitoring for optimized maintenance regime
  • In-depth data analysis for identification of patterns, correlations and hidden failures
  • Work in collaboration with operational and maintenance staff to develop and refine predictive algorithms to drive continuous system performance

Asset & Configuration Management

  • Construct installed asset database in Maximo – set up time dependent on size of installed base
  • Maintain configuration and asset data
  • Drive life cycle cost reductions

Modifications & Alterations

  • Modernize installed systems and deliver system modifications and expansions
  • Deliver functional upgrades
  • Document implemented changes
  • Provide additional training

Obsolescence Management

  • Obsolescence analysis and reporting
  • Proactive obsolescence management
  • Secure system competence and knowledge

Cyber Security Assessment & Solutions

  • System risk and security assessments
  • Cyber security analysis report
  • Risk mitigation actions
  • Follow the step wise structure as in NiST 800-30 and requirements specified in the standards ISO 27001 and ISO 27002
OPTIFLO Modifications and Alterations

Maximize value on rail assets

At Bombardier, we work closely with our customers to fully understand their needs and see things from their perspective.

With OPTIFLO, we apply data analytics, remote condition monitoring and proven asset management tools to fully utilize our product expertise while providing support throughout the lifecycle of delivered systems.

This leads to maximized performance, reduced lifecycle cost and optimized maintenance regime.

Maximized Performance

While striving to meet the growing demand for railway transport, modernization of infrastructure and signalling systems is just as important as optimizing their performance.

Maximized performance an improved asset management process also results in additional benefits by reducing the cost of delays and administrative work

Proactive Obsolescence Management and Cyber Security Solutions enable action to be taken ahead of potential issues, minimizing their cost impact.

Reduced Lifecycle Cost

Proper maintenance of a signalling system throughout its lifecycle typically amounts to a large portion of the Lifecycle Cost. Shifting from a combination of reactive and schedule based (maintenance) regime to condition based maintenance delivers substantial savings.

Maximized performance and an improved asset management process also result in additional benefits by reducing the cost of delays and administrative work.

Proactive Obsolescence management and Cyber Security Solutions enable action to be taken ahead of potential issues, minimizing the cost impact.

Optimized Maintenance Regime

As railway infrastructures become larger and more complex, ensuring proper maintenance becomes an increasingly demanding task which usually requires familiarity with a number of systems, tools, procedures and documents.

Applying OPTIFLO rail control service solutions simplifies the maintenance regime and transfers related responsibility and risk to Bombardier. The infrastructure owner can conveniently supervise the process accessing a user-friendly diagnostic system linked to proven asset management tool.

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